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How long to wait for engineering to answer
Posted: Fri Oct 16, 2009 10:10 pm
by G.Dawes
What should be the time I need to wait for an answer for mods and repair schedule requests. It has been months, I got the postcards as receipt for the money but nothing else, do I need to chase, as I dont like hassling people, if it gets their back up.
Posted: Fri Oct 16, 2009 10:30 pm
by Rod1
Give them a call and politely ask the status.
Rod1
Posted: Sat Oct 17, 2009 11:18 am
by Dave Boxall
My experience suggests you need to chase. Perhaps an initial call after a fortnight and then weekly after that.
Dave
waiting
Posted: Sun Oct 18, 2009 10:56 pm
by Gary Carr
Hi,
Try sending them an email... it took me 3 days to get a responce so they are on the ball with the emails...give it a try.
Dont forget there has been the postal strikes so this wont have helped your situation at all!!
regards gary
Posted: Wed Oct 21, 2009 11:51 am
by davemgill
I've been waiting for nearly 4 months for a response to a Mod-2 so don't hold your breath.
Posted: Wed Oct 21, 2009 3:58 pm
by gasax
I'm afraid the only successful method seems to be keep ringing them.
Posted: Fri Oct 23, 2009 9:27 pm
by G.Dawes
They answered next day??????