Membership renewal
Moderators: John Dean, Moderator
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- Posts: 12
- Joined: Fri Jan 11, 2008 11:31 am
- Location: Devon
Membership renewal
Does anyone else get annoyed at having to pay £4 more just because we want to be in control of our own finances?
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- Posts: 1271
- Joined: Tue Jan 08, 2008 8:28 pm
- Location: Sheerness Kent
- jamie_duff
- Posts: 73
- Joined: Mon Jan 07, 2008 9:34 am
- Location: Aberdeenshire
I had a bit of a hiccup with my online renewal this year, which ended up with me receiving a reminder letter and a welcome pack complete with new membership number on the same day.
After a telephone call to the office it's sorted, and my build project has been transferred to the new number. It has meant I've been charged the new member fee rather than the renewal fee though.
I was told the problem arised because I'd changed address but someone hadn't updated the postcode on my records so the online system thought I was a new start. The magazine was always delivered with the correct address and postcode on it though
Basically if anyone has moved house since joining if might be wise to renew by the old fashioned methods for now?
After a telephone call to the office it's sorted, and my build project has been transferred to the new number. It has meant I've been charged the new member fee rather than the renewal fee though.
I was told the problem arised because I'd changed address but someone hadn't updated the postcode on my records so the online system thought I was a new start. The magazine was always delivered with the correct address and postcode on it though
Basically if anyone has moved house since joining if might be wise to renew by the old fashioned methods for now?